Here are some frequently asked questions

Q: What types of roofing services do you offer?

A: We offer a comprehensive range of services including new roof installations, roof repairs, flat roofing, pitched roof work, guttering, fascia and soffit replacement, and roof inspections.

Q: What areas do you cover?

A: We cover hertfordshire, essex, london and surrounding areas

Q: How long does a typical roof repair take?

A: The time for a roof repair can vary depending on the complexity and extent of the damage. Minor repairs might take a few hours, while more significant issues could take a day or more. We'll provide a more accurate estimate after an inspection.

Q: How long does a new roof installation take?

A: A new roof installation typically takes between 3 to 10 days, depending on the size and type of roof, as well as the weather conditions.

Q: What are your working hours?

A: Our standard working hours are Monday to Friday, 9:00 AM to 8:00 PM. We can sometimes accommodate emergency call-outs outside of these hours.

Q: How do I know if I need roof repairs?

A: Signs you might need roof repairs include: visible damp patches on ceilings or walls, missing or damaged tiles, cracked or deteriorating flashing, sagging areas of the roof, or blocked or leaking gutters.

Q: Do you offer free quotes or estimates?

A: Yes, we offer free, no-obligation quotes for all our roofing services.

Q: What payment methods do you accept?

A: We accept [Bank transfer or cash].

Q: Do you offer a guarantee on your work?

A: Yes, we provide a warranty on all new roof installations and significant repair work. The duration of the warranty will be detailed in your quote.

Q: How do I prepare for a roofing company visit?

A: For a quote, usually no preparation is needed. If work is to commence, please ensure access to the property is clear, and any garden furniture or fragile items near the house are moved.

Q: What happens if the weather is bad?

A: We prioritize safety and may need to reschedule work if the weather conditions are too hazardous, especially for large installations or repairs. We will always communicate any such changes with you.